ReNEU Earth will gladly accept your return of merchandise by mail. Returns must be received within 30 days of purchase, and will be refunded for the price in the original form of payment. Final sale merchandise may not be returned.
Mask Returns: All mask returns must be in unopened original condition, we cannot accept returns of opened masks.
Clothing Returns: All clothing returns must be in original condition with tags and labels in place.
To process a return, use the convenient pre-paid return label:
- Contact us for a pre-paid return label.
- Carefully package your item, in the original condition and enclose a copy of your original invoice (provided in the original shipment).
- Affix the enclosed pre-printed return label to the outside of the package, ensuring that all other labels and/or barcodes are removed or covered. Next, simply drop off the package at your nearest USPS facility.